Bookings and the general cancellation policy
Making a booking at our hotel means that you accept our Cancellation Policy and Houserules. All bookings must be guaranteed with a valid credit card.
We always advise our guests to take travel insurance.
We accept various payment methods:
Current city tax in Amsterdam is 7%. On top of that, there is a tourism fee of €3 per person per night.
You agree to be liable for delayed or amended charges which may include: loss of keys, other consumption charges, provided services, damage to the accommodation, rooms left behind in an unreasonable way and eventual miscalculations by check-in, during your stay and after check-out.
The management team of Melrose Hotel accepts no responsibility for any loss, accidents, personal injury, medical expenses or property damage caused by personal negligence or by any other circumstances beyond our control.
The hotel is not responsible for valuables left in the rooms.
The standard check-in time is between 3:00 PM and 0:00 AM
Check-in after 0:00 AM is available on request.
Early check-in is subject to availability, but you are always welcome to leave your luggage at our storage free of charge.
A security deposit of €100 per room will be asked.
Check-out is required by 11:00 AM.
The security deposit will be refunded at the check-out if there are no expenses to be covered.
After check-out, your luggage can be left in the storage of the hotel.